If you've checked with your email administrator and you don't think one of these three issues applies to you, contact and we can work with you to troubleshoot.Īdd-in installation for different versions of Outlook Outlook 2013 If you're not sure what you're using, check with your email administrator, they'll be able to help you out! Your email must be hosted on a Microsoft Exchange server in order to enable the Outlook integration with Pipeline. Using Outlook email client, but not Microsoft Exchange: Outlook is an email client, not an email provider. Check with your email administrator for more details.ģ. Also, some Exchange server setups prohibit add-ins. Outlook/Exchange server prohibits add-ins: If you're using Outlook 2010 exchange server, you will be unable to use the add-in. This is a fairly common situation and your email administrator can provide you with access to add-ins for the Pipeline Add-In.Ģ. Admin has restricted add-in access: Check with your email administrator to see if they have restricted users' settings to prohibit loading an add-in. If you don't see the options described below, here are some things to check:ġ. The Outlook Add-in is built for Outlook 2013, Outlook 2016,, and Office 365 with an email that is hosted on a Microsoft Exchange server. What if I don't see the options to Manage Add-ins or the Microsoft Store? The required JavaScript API version is 1.3, but 2016 and newer have it built-in.

You will need your login credentials for Outlook to install the add-in. If you do not see the 'Manage Add-Ins' or 'Manage Apps' option (for Outlook 2013, Outlook 2016, and ) or the 'Store' (Outlook For Mac), check with your admin to grant you access. You’ll need to have an active Microsoft Outlook or Live account to use the Outlook add-in. The Outlook add-in creates bi-directional sync with Pipeline and your Outlook calendar and contacts. The Pipeline Outlook add-in is built for Outlook 2013, Outlook 2016,, and Office 365 with an email that is hosted on a Microsoft Exchange server.

Adding outlook to mac